PFAS Solutions from Sourcing Experts.
How we collect, use, and protect your information when you engage our PFAS advisory services.
Transparent policies governing how we handle your information during PFAS advisory engagements.
We collect information necessary to deliver effective PFAS advisory services. This includes contact details you provide when engaging our PFAS alternatives sourcing and compliance software advisory services, technical specifications and operational data shared during consultations, and communication records from our advisory interactions.
We also gather analytical data about how our digital resources are accessed and utilised, helping us improve service delivery. All information collection is purposeful and directly related to providing expert PFAS advisory services whilst maintaining the highest standards of data protection and client confidentiality.
Your information enables us to deliver personalised advisory services tailored to your specific PFAS transition challenges. We use technical data to identify suitable alternatives and evaluate compliance software options that match your operational requirements.
Communication records help maintain continuity throughout engagements whilst analytical insights guide service improvements. We may reference anonymised project insights in case studies or market research, always protecting client confidentiality and competitive information.
We do not sell, rent, or trade client information to third parties. Information sharing occurs only when necessary for service delivery, such as when connecting clients with pre-vetted suppliers or software vendors following explicit client consent.
Confidential technical data and operational details remain strictly protected throughout our engagements. We may disclose information when required by applicable law or to protect our legal rights, but we will notify affected clients where legally permissible.
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. This includes secure communication channels for sensitive technical discussions and encrypted storage for confidential project data.
Our team undergoes regular training on data protection best practices, and we maintain strict access controls ensuring only authorised personnel handle client information. However, no internet-based system can guarantee complete security, and clients share responsibility for protecting their own access credentials.
As a global advisory service, information may be transferred to and processed in countries other than where you are located, including our operations in India and cloud services in various jurisdictions. These transfers occur solely to facilitate service delivery and maintain operational efficiency.
We ensure appropriate safeguards are in place when transferring information internationally, implementing contractual protections and adhering to applicable data protection frameworks. By engaging our services, you consent to such transfers as necessary for advisory service delivery.
We retain client information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Active project data is maintained throughout engagement duration and for reasonable periods thereafter to support ongoing client needs.
Following engagement completion, we maintain anonymised insights and aggregated learnings that inform our advisory capabilities without identifying specific clients. Personal contact information and confidential technical data are securely disposed of according to established retention schedules unless longer retention is legally required.
You have rights regarding your personal information, including access to data we hold about you, correction of inaccurate information, and in certain circumstances, deletion of your personal data. You may also object to certain processing activities or request data portability where technically feasible.
To exercise these rights, contact us using the details provided below. We will respond to requests within reasonable timeframes whilst balancing your rights with our legitimate business interests and legal obligations. Some requests may be limited by practical considerations or legal requirements.
We may update this privacy policy periodically to reflect changes in our practices, services, or applicable regulations. Significant changes will be communicated to active clients through direct notification or prominent website announcements, with updated policies taking effect after reasonable notice periods.
Continued engagement with our services following policy updates constitutes acceptance of the revised terms. We encourage periodic review of our privacy practices to stay informed about how your information is protected and utilised during PFAS advisory engagements.
Questions about our privacy practices? Contact us at info@lotus-nano.com
PFAS Solutions from Sourcing Experts.